Additional Services

Here For You

Supporting Your Wellbeing

Your coverage includes access to a range of medical services. For help with any of these services, call Cigna at 800-244-6224.

DURABLE MEDICAL EQUIPMENT, HOME HEALTH AND INFUSION SERVICES
CareCentrix is the exclusive in-network supplier of Durable Medical and Respiratory Equipment, Home Health, and Home Infusion Services for Cigna customers. CareCentrix has a large national network of suppliers and inhouse experts ready to serve your home medical equipment needs.

YOUR HEARING AID PROGRAM
The Amplifon Hearing Health Care Package offers discounted prices, a riskfree 60-day trialperiod, a 3-year warranty and expert care.

CIGNA LIFESOURCE TRANSPLANT NETWORK®
This is a transplant network made up of more than 160 transplant facilities that have demonstrated quality.

ADVANCED RADIOLOGY
As a Harris County medical plan member, there is no charge for advanced radiology (MRI,PET, CT Scan, etc.) when you use an eviCore facility. Precertification is required for all advanced radiology services.

Employee Assistance Program

Employee Assistance Program (EAP) personal advocates will work with you and your household family members to help resolve issues you may be facing, connect you with the right mental health professionals, direct you to a variety of helpful resources in your community, and more. EAP is provided by Cigna to you at no additional cost. These services are also available to family members living in your home, even if they are not on your insurance policy.
For help and for information on any EAP service, call Cigna anytime 24/7 at 800-244-6224 or login at myCigna.com.
COUNSELING
Eight (8) face-to-face counseling sessions with a counselor in your area.
LEGAL ASSISTANCE
30-minute consultation with an attorney face-to-face or by phone.*
FINANCIAL
30-minute telephone consultation with a qualified specialist on topics such as debt counseling or planning for retirement.
PARENTING
Resources and referrals for childcare providers, before and after school programs, camps, adoption organizations, child development, prenatal care and more.
ELDERCARE
Resources and referrals for home health agencies, assisted living facilities, social and recreational programs and long-distance caregiving.
PET CARE
Resources and referrals for pet sitting, obedience training, veterinarians and pet stores.
IDENTITY THEFT
60-minute consultation with a fraud specialist.
*Employment-related legal issues are NOT covered